WHAT KIND OF PRODUCTS DOES YOUR COMPANY USE?
At City Maid Green, we’ve developed our own full line of non-toxic plant powered cleaners. For each home we clean, we use a variety of our cleaners depending on the type of cleaning needed.

MULTI PURPOSE CLEANER
This cleaner is made from a coconut oil based soap with borax and infused with essential oils to fight bacteria as well as freshen your home.

FLOOR CLEANER
Our floor cleaner is perfect for wood (engineered or hardwood) and tile floors. Made with a coconut oil surfactant, grain alcohol and infused with fragrant essential oils to not only clean your floors but kill lingering bacteria.

CITRIC ACID SOAP SCUM REMOVER
Made with non GMO citric acid, washing soda and powerful essential oils this cleaner removes soap scum in bathrooms in an instant.

FURNITURE POLISH/DUSTER
Made with olive oil, vinegar and fragrant essential oils this cleaner will remove surface scratches from your wood furniture and leave it lightly polished and dust free.

WHAT MAKES YOUR COMPANY ORGANIC?
Our cleaners are 100% plant driven. We never use petroleum based, synthetic, or toxic ingredients. While many cleaners boast a “green” label, they almost always contain sodium lauryl sulfate (a petroleum based ingredient and known carcinogen) as well as synthetic fragrances (a hormone disrupter and known cancer causing chemical).
DO I GET A DISCOUNT WITH RECURRING SERVICE?
Yes! The more often you have us clean your home, the less time it will take to clean your home each time. Customers usually see a 10% discount with bi-weekly cleanings and a 20% discount with weekly cleanings.
ARE YOU INSURED AND BONDED?
Yes, we have an up to date liability insurance policy and bond so you can rest assured with our maids in your home. We know you’ve entrusted us with a huge responsibility to be in your home and we don’t take it lightly.
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept cash, check or credit card for cleaning payments. If paying by cash or check, you can leave payment with the maids when they arrive to your home. If you’re paying by credit card, we’ll take your information before your cleaning and process your payment after the maids have completed your cleaning. Please note there is a 3% fee for credit card payments.
WHAT IF I'M NOT SATISFIED WITH MY CLEANING?
Our focus and goal is to provide you with a cleaning you LOVE! If you are not satisfied because we missed something or didn’t clean an area to your satisfaction, let us know within 24 hrs of your cleaning and we will gladly come back out to fix it.

We do not offer refunds but we are always happy to fix any issues.

CAN I REQUEST A SPECIFIC MAID?
If you find a favorite maid who gets you and your home, we’d be happy to try and schedule that maid for your cleaning. Please know that each maid has a specific schedule and we are not always able to accommodate but do strive to provide you with your requests.

SIGN UP FOR WEEKLY SAVINGS